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Case Study

Sentry helps developers accelerate debugging and ship fixes faster with Claude

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Sentry, a leading software monitoring platform, uses Claude to automate bug detection and resolution, helping developers debug issues faster and ship quality code.

With Claude, Sentry:

  • Identifies root causes with 95% accuracy
  • Provides merge-ready code fixes over 60% of the time
  • Triples user adoption rates with Claude 3 Haiku's fast response times

Making debugging easier

Software developers often struggle to pinpoint bugs in complex codebases quickly due to overwhelming contextual information. Sentry ingests billions of errors daily and provides deep context—linking stack traces, profiling data, and trace connections—to help surface root causes. While this level of detail is invaluable, it can be challenging for newer team members unfamiliar with the system.

"Even for a simple issue, there's an incredible amount of context," explains Tillman Elser, Senior Engineering Manager, ML & AI at Sentry. To address this, Sentry developed AutoFix—an AI-powered debugging assistant that automatically analyzes issues, identifies root causes, and suggests code fixes.

Why Sentry chose Claude

Sentry selected Claude after evaluating multiple AI models for its superior code understanding, reliable structured output, secure access through Google Cloud's Vertex AI, and effective communication style.

Claude's precise structured output was mission-critical for AutoFix. Elser said, "We're heavy users of that functionality." Their system depends on accurate JSON responses for tool calls and source code analysis.

The company's choice was heavily influenced by their focus on security and minimizing data shared outside Google Cloud. Elser explained, "Using Claude through Vertex AI is a big bonus for us. It eliminates the need to add a new subprocessor."

Claude's communication style also offered a significant advantage. Elser said, "Claude 3.7 Sonnet distills complex information into approachable insights without unnecessary fluff." This ability to translate complex technical issues into clear insights makes Claude ideal for Sentry's debugging tools.

How Claude powers Sentry AutoFix

Sentry's AutoFix feature harnesses Claude's capabilities to transform the debugging experience through five key functions:

  1. Instant TLDR summaries that distill complex issues into digestible explanations
  2. Comprehensive root cause analysis tracing complete error event chains
  3. Visual timelines showing the progression from initial trigger to final error
  4. One-click deployment of ready-to-implement code fix suggestions
  5. Intelligent agentic processes that automatically make system calls and extract relevant source code
  6. Unit test creation that reproduces real production issues to prevent those errors from happening again in the future.

This integration creates a powerful framework where Claude processes vast error data and transforms it into clear, actionable insights. Elser said, "We want this to be a tool you trust with as much credibility and usefulness as an engineer."

Transforming debugging efficiency for all developers

AutoFix benefits developers at all experience levels. It identifies root causes with 95% accuracy and produces merge-ready code fixes nearly half the time, reducing debugging cycles.

AutoFix lowers the barrier to debugging production code for junior developers. Elser said, "It provides much more support during debugging, helping newer developers quickly understand complex issues that would typically require extensive system knowledge."

Senior engineers also experience substantial time savings. Elser explained, "They don't have to spend hours reviewing context and data. Instead, they get a quick summary and can use their expertise to determine if the analysis is on the right track."

Looking toward a more accessible debugging future

As Sentry looks to the future, they're excited about advancements in Claude's reasoning abilities to handle even the trickiest debugging scenarios. Efficiency improvements in cost and throughput are top priorities to enable proactive workflows, like triggering AutoFix automatically when new issues arise.

Sentry and Claude are enabling development teams to focus on building remarkable user experiences by automating the heavy lifting of bug detection and resolution. Together, they're empowering developers at every skill level to ship better code faster.