Deploying Claude Cowork across the Enterprise — with PayPal

Rolling Claude Cowork out to a handful of early adopters is one thing. Rolling it out to an entire organization is another.

This session is for the people who own that rollout. Claude Cowork is now generally available, and the Claude desktop app gives you one deployment that covers the whole org: Cowork for knowledge work, Code for engineering. We’ll walk through new enterprise features — role-based access controls to scope who gets what by group, group-level spend caps for predictable costs, usage analytics and OpenTelemetry support for monitoring, and granular admin controls over connectors and tools. You’ll also hear from PayPal on how they’re rolling Cowork out across their teams — what's working, what they're watching, and how these controls have shaped their deployment plan.