Anthropic and Infosys collaborate to build AI agents for telecommunications and other regulated industries
Anthropic and Infosys, a global leader in next-generation digital services and consulting founded and headquartered in Bengaluru, today announced a collaboration to develop and deliver enterprise AI solutions across telecommunications, financial services, manufacturing, and software development.
The collaboration integrates Anthropic's Claude models and Claude Code with Infosys Topaz, an AI-first set of services, solutions, and platforms using generative and agentic AI technologies, to help companies speed up software development and adopt AI with the governance and transparency that regulated industries require.
India is the second-largest market for Claude.ai, home to a developer community doing some of the most technically intense AI work we see anywhere — nearly half of Claude usage in India involves building applications, modernizing systems, and shipping production software. Infosys is one of the first partners in Anthropic's expanded presence in India.
“There’s a big gap between an AI model that works in a demo and one that works in a regulated industry—and if you want to close that gap, you need domain expertise. Infosys has exactly that kind of expertise across important industries: telecom, financial services, and manufacturing. Their developers are already using Claude Code to accelerate their work and to create AI agents for industries that demand precision, compliance, and deep domain knowledge,” said Dario Amodei, CEO and co-founder of Anthropic.
“AI is not just transforming business – it is redefining the way industries operate and innovate. Our collaboration with Anthropic marks a strategic leap toward advancing enterprise AI, enabling organizations to unlock value and become more intelligent, resilient, and responsible. From modernizing financial services with intelligent risk management and compliance, to enabling engineering businesses to lead with AI-driven design and manufacturing, the goal is to leverage the joint expertise of Infosys and Anthropic to accelerate AI value realization for global enterprises,” said Salil Parekh, Chief Executive Officer, Infosys.
Building agentic AI for regulated industries
A core focus is agentic AI—systems that go beyond answering questions to independently handling multi-step tasks like processing claims, generating and testing code, or managing compliance reviews. Using tools like the Claude Agent SDK, Infosys and Anthropic will help clients build AI agents that work persistently across long, complex tasks and processes. The collaboration will also help organizations modernize legacy systems, combining Infosys Topaz and Claude to make migration faster and easier and reduce the cost of updating aging infrastructure.
Together, Infosys and Anthropic will develop AI agents tailored to specific industries:
- Telecommunications: AI agents will help carriers modernize network operations, simplify customer lifecycle management, and improve service delivery—bringing intelligent automation to one of the most operationally complex and regulated industries in the world.
- Financial services: AI agents will help firms detect and assess risk faster, automate compliance reporting, and deliver more personalized customer interactions—such as tailoring financial advice based on a client's full account history and market conditions.
- Manufacturing and engineering: Claude will help accelerate product design and simulation, reducing R&D timelines and enabling engineers to test more iterations before production.
- Software development: Teams will use Claude Code to write, test, and debug code—helping developers move faster from design to production.
- Enterprise operations: Claude Cowork will help teams automate routine work like document summarization, status reporting, and review cycles.
Getting started
Visit our Enterprise page to learn more about Claude. Claude is the only frontier model available on all three of the world's most prominent cloud services, including Amazon Bedrock, Google Cloud Vertex AI, and Microsoft Azure. Learn more about Anthropic's expanded presence in India here.