About Anthropic Interviewer
Anthropic Interviewer is a research tool, powered by Claude, that runs detailed conversational interviews at scale and feeds the results back to researchers for analysis.
We built it to fill a gap: our earlier research could show us a great deal about what people use Claude for, but far less about how Claude’s outputs impact people, how they feel about AI, and what role they imagine it playing in their futures. If we want a comprehensive picture of AI's effect on people's lives, and to genuinely center humanity in the development of this technology, we believe we have to ask people directly.
The tool works in three stages.
- In planning, researchers define the study’s questions and goals. Claude then drafts an interview guide—a strategy and list of questions, grounded in best practices—which the research team refines and finalizes.
- In interviewing, Claude conducts a real-time conversation, adjusting its follow-up questions based on what each participant shares. and doing so in the participant's own language.
- In analysis, the tool synthesizes responses against the original research plan, identifying emergent themes and surfacing illustrative quotations, with researchers collaborating throughout to validate and interpret the findings.
Before agreeing to participate in an interview, each participant is informed of how we plan to use their responses.
We've now used Anthropic Interviewer across multiple studies, from a focused test-study on how workers, scientists, and creatives integrate AI into their professional lives, to a global research pilot in which almost 81,000 people across 159 countries and 70 languages shared how AI has impacted them and what they want from the technology in their own words. These insights inform our Societal Impacts research and help shape how we build Claude. In line with our policy commitments, we share insight with policymakers, independent researchers, and the public so the conversation about AI's development extends well beyond our own walls.
Read more about research we’ve published on specific surveys we’ve conducted to date with Anthropic Interviewer here:
Read about our privacy policy for Anthropic Interviewer here.